Setting up a POP Email Address

When you have a an email address with FNQ.net.au, you can choose to check your email via your email client (ie, Outlook Express, Thunderbird), via our webmail interface or BOTH.

If you already have an account, then simply enter in your login details to check your webmail. You can also use the following settings to configure your email for a POP3 account on your computer:

Username: email/YourEmail)(FNQ.net.au
Password: Your Password

POP3 Server: mail.fnq.net.au
SMTP Server: mail.fnq.net.au
Outgoing Server Requires Authentication: YES
Outgoing Server Authentication: Same as Incoming.

Setting up a POP email address on your local computer is a quick and easy process. Below you can find simple steps for 3 of the most popular email clients:

Please keep in mind that these are general steps to setting up your email client. Specific versions of each software may follow slightly different steps or have the menu options named differently.

Thunderbird

  1. Once Thunderbird is open, click "Create a New Account".
  2. Choose "Email Account" and click "Next".
  3. Enter your name as you would like it to appear to others when receiving emails from you into "Your Name".
  4. Enter your email address into the second field and click "Next".
  5. Select "POP" as your email type (you can also use IMAP email addresses in Thunderbird).
  6. In "Incoming Server" enter the mail server information. It should have been provided to you with your email address and often comes in the form of: mail.domain.com
  7. "Use Global Inbox" is checked by default. If you only use one email address, then it is alright to leave it checked. If you use multiple email addresses and would like to keep them separated then it is wise to uncheck this to avoid confusion. Click "Next".
  8. Enter in your username. Email usernames provided by Rutten Technology Services will come in the form of your entire email address (some providers only use the part before the "@" symbol of an email address). Click "Next".
  9. Choose an "Account Name". This name is only for your viewing in Thunderbird, so name it whatever you like. Click "Next".
  10. If you are connected to the Internet at the time (which you probably are if you're following this tutorial!) then Thunderbird will attempt to check your email as soon as you click the "Finish" button.
  11. Thunderbird should prompt you for your password. If you are the only one using this email account and you believe your computer to be secure, it would be convenient to allow Thunderbird to remember your password (or it will prompt you for it every time it needs access).
  12. Your email address is now ready to use.

Outlook

  1. Once Outlook is open, select "Tools" -> "Email Accounts".
  2. In the Email Account Wizard, choose "Add a New Email Account" and click "Next".
  3. Select "POP3" as your server type.
  4. In the "Email Settings" window, enter in your account information. All of this should have been given to you by your email service provider.
  5. Click on the "Outgoing Mail Server" tab.
  6. Select "My outgoing server (SMTP) requires authentication".
  7. Select "Use same settings as my incoming mail server" (Note: Email addresses provided by Rutten Technology Services will have the same Incoming and Outgoing mail servers, but other email service providers may be different).
  8. Click "OK", then "Next" and finally, "Finish".
  9. Your email address is now ready to use.

Outlook Express

  1. Once Outlook Express is open, select "Tools" -> "Accounts".
  2. Click the "Mail" tab.
  3. Click "Add" -> "Mail...".
  4. Enter "Your Name" as you would like it to appear to others receiving mail from you and then click "Next".
  5. Select "POP3" as your Incoming Mail Server type.
  6. Enter your Incoming and Outgoing Mail Servers. For email addresses provided by Rutten Technology Services, the Incoming and Outgoing mail servers are the same and will be in the form of mail.yourdomain.com. Click "Next".
  7. Enter in your username and password and click "Next".
  8. You should be back at the "Mail" tab from Step 2.
  9. The email account you just added should be in the list. Select it (click), then click "Properties".
  10. Give your mail account a name (at the moment it will be your email address).
  11. In the "Outgoing Mail Server" section, make sure the checkbox "My server requires authentication" is checked.
  12. If your ISP (Internet Service Provider) requires different port settings to allow you to send emails, then click the "Settings" button in the "Outgoing Mail Server" section to enter those details.
  13. Click "Apply". This is important as selecting another tab without clicking "Apply" will not save your changes to the current tab.
  14. Your email address is now ready to use.

Mac Mail (for the Apple Macintosh)

  1. When you start Mail the first time it will start the wizard for creating a new account.
    • If it didn't automatically come up or you are adding a second email account to Mail go to File->Add Account to start the wizard.
  2. Type your name, email address, and password in to the appropriate boxes and click Continue. Use the account settings for email accounts that you have been provided
  3. Click "Continue"
  4. Choose POP as your account type. You can put whatever you'd like for the description, for example 'My Email - Incoming.' The 'Incoming Mail Server' is in the details provided by RuttenTech and will be in the format of "mail.YOURDOMAIN.com"
  5. The username will be your full email address, and the password is as provided.
  6. Click "continue"
  7. On the next screen ensure that 'Use Secure Sockets Layer (SSL)' is unchecked.
  8. Click "continue"
  9. On the next screen, you can put whatever you'd like for the description, for example 'My Email - Outgoing.'
    • You can set your email to use the RuttenTech server as the outgoing server, in which case your outgoing server can either be the same as your incoming server.  You should check the option for  "use authentication" and enter your email username and password as provided by RuttenTech.
    • NOTE:  many ISP's will block the use of your domain as a sending mail server.  (this is usually through "blocking Port 25")  If you are unable to send mail using your own domain as the outgoing mail server, you can configure your account to use your ISP email as the outgoing server.  In this case - enter your ISP's SMTP (outgoing) mail server as they have provided to you, check the "use authentication" option and enter the email address and password as provided by your ISP.
  10. Click "continue"
  11. The next screen confirms everything we've set up. Go ahead and click create.